Community Guidelines

Thrive brings people together to log workouts, track progress and share their fitness journey. These Community Guidelines apply to everything you share on Thrive, including posts, Fit Reels, comments, profiles, usernames, images and videos. They work alongside our Terms of Use.

Social participation features — posting, liking, commenting, saving and following — are available to users aged 16 and over. Safety tools such as reporting and blocking remain available where appropriate.

Treat everyone with respect. Do not:

• Harass, bully or intimidate other users
• Post hate speech or discriminatory content
• Make threats or encourage violence
• Launch targeted attacks or pile-ons
• Use slurs or demeaning language

Thrive is built on support and encouragement. Keep interactions constructive.

• Do not share dangerous or reckless fitness advice.
• Do not promote unsafe challenges or extreme practices.
• Do not make misleading medical or health claims.
• Remember that Thrive does not guarantee fitness outcomes.
• Remember that AI suggestions are not medical advice.

For more detail, see our AI & Fitness Disclaimer.

Content that promotes any of the following is not permitted:

• Self-harm
• Eating disorders or disordered eating
• Extreme dietary restriction
• Other unhealthy or unsustainable behaviours

If you are struggling, please reach out to a qualified professional or a support service in your area. Thrive is about building healthy, sustainable habits.

Nudity, sexually explicit material and inappropriate uploads are not allowed. Content must remain fitness-focused and appropriate for the community. Any sexual content involving minors is strictly prohibited and may be reported to the relevant authorities.

Do not post content that:

• Is illegal or promotes illegal activity
• Promotes or glorifies illegal drug or steroid abuse
• Involves the sale or trafficking of weapons or controlled substances
• Encourages dangerous or unlawful behaviour

• No fake giveaways or scam links
• No misleading promotions or unsolicited advertising
• No bot-like or automated behaviour
• No manipulating likes, follows, views, quests, XP or other engagement and reward systems

Keep all interactions genuine.

Do not pretend to be another user, a public figure or a fitness professional. Represent your identity honestly and do not misrepresent your qualifications.

• Do not post private information about other people without their consent.
• Do not share content that features another person without their permission.
• Do not doxx, track or expose anyone.

Protecting the privacy of others is a core part of our community values.

AI features such as the Equipment Scanner, Training Planner and Workout Insights provide fitness suggestions only. You must not:

• Attempt to manipulate or misuse AI features
• Use AI tools to generate harmful, unsafe or unlawful content
• Rely on AI outputs without verifying them yourself

Always verify AI outputs and train safely.

Share your real progress and be honest about your journey. Do not fabricate results, mislead others or create content designed purely to game the platform. An authentic community is a supportive one.

If you encounter content or behaviour that violates these guidelines, you can act directly in the app:

• Report posts, comments and users with the in-app report option.
• Block accounts you do not wish to interact with.
• Hide content from your feed.
• Report an AI result that is inaccurate or harmful through the in-app feedback option.

We review reports as quickly as we reasonably can.

When these guidelines are violated, Thrive may take action proportionate to the severity and context, including:

• Removing content
• Restricting features
• Issuing warnings
• Suspending accounts
• Permanently banning accounts in serious cases
• Referring serious threats or illegal content to relevant authorities

Our goal is to maintain a positive environment where everyone can focus on their fitness journey.

If you believe a moderation decision was made in error, you can contact us at customersupport.thrive@gmail.com to request a review. Please include relevant details so we can investigate.

If you have questions about these guidelines or need to report a serious issue, contact us at customersupport.thrive@gmail.com.