Terms of Use

These Terms of Use (the “Terms”) form an agreement between you and Thrive (“Thrive”, “we”, “us” or “our”). Thrive is operated by Jamie Liddicoat from Victoria, Australia. By creating an account or using the app or website, you agree to these Terms. If you do not agree, do not use Thrive.

• To create an account, you must be at least 13, or the higher minimum age required in your jurisdiction.
• Social participation features — such as posting, liking, commenting, saving and following — require you to be at least 16.
• If you are below the age of legal adulthood, you confirm that you have permission from a parent or guardian where required.
• Safety tools such as reporting and blocking remain available where appropriate, including to users under 16.

Thrive is a fitness logging, progress tracking and social fitness application. Features include workout logging, progress statistics, a social feed (Fit Reels and All Posts), quests and badges, and AI features such as the Equipment Scanner, Training Planner and Workout Insights. Features may change, and some features may require a paid subscription.

• You are responsible for the accuracy of your account information.
• You are responsible for keeping your login credentials secure.
• You are responsible for activity that occurs under your account.
• Notify us promptly at customersupport.thrive@gmail.com if you suspect unauthorised use of your account.

Subject to these Terms, Thrive grants you a limited, personal, non-exclusive, non-transferable, revocable licence to use the app and website for your own non-commercial fitness use. All rights not expressly granted are reserved.

• Thrive provides general fitness information only.
• It is not medical care, diagnosis or treatment.
• It is not a substitute for advice from a doctor, physiotherapist, dietitian or qualified trainer.
• Consult a qualified professional before starting or changing an exercise routine where relevant.
• Stop exercising and seek help if you experience pain, dizziness, breathing difficulty or other concerning symptoms.
• Results vary between individuals and are not guaranteed.
• You are responsible for choosing appropriate loads, technique, equipment and training environment.

For more detail, see our AI & Fitness Disclaimer.

• AI-generated content can be incorrect, outdated, incomplete or unsafe.
• It may not account for injury, disability, pregnancy, medication, medical conditions or equipment differences.
• You must independently assess AI outputs before relying on them.
• There is no guarantee that AI recommendations will achieve any particular result.
• Do not rely on AI features for emergencies or medical decisions.
• AI availability and limits can change.
• Abuse, automated extraction, prompt-injection attempts and attempts to bypass limits are prohibited.

• Equipment identification is probabilistic and may be wrong.
• Similar machines can have different designs and uses.
• Always verify the machine label, manufacturer instructions and gym guidance.
• Do not use a piece of equipment solely because the scanner identified it.
• Consult gym staff or a qualified professional where you are uncertain.

Thrive is not monitored as an emergency service and cannot provide urgent help. If you need urgent assistance, contact your local emergency services immediately.

Thrive may offer Thrive Pro, Thrive Ad-Free, monthly and/or yearly recurring subscriptions, and a lifetime Ad-Free purchase where available. Exact plans, prices, billing periods, currency and included features are shown in the app or relevant store at the time of purchase.

• Subscriptions are billed through Apple App Store or Google Play, not directly by Thrive.
• Prices and currency are determined by the relevant store and your region.
• Thrive does not directly process card payments.
• Recurring subscriptions automatically renew unless cancelled through your store settings.
• Cancellation stops future renewal, but access may continue through the current paid period.
• You manage and cancel subscriptions through Apple or Google, not through Thrive.
• Deleting Thrive or deleting your account does not cancel a subscription.
• Refund requests are handled by the relevant store, subject to applicable law.
• Restoring purchases depends on the store account used to buy them.
• Thrive Pro may offer a 7-day free trial for eligible users. Eligibility is determined by Apple, the store and RevenueCat rules, and the selected plan must include the trial. Unless cancelled before it ends, the trial converts to the selected paid subscription.
• Thrive may send transactional subscription reminders around 48 hours before a trial ends, around 35 days and 7 days before a yearly renewal, and approximately every 6 months for monthly plans. These timings are approximate operational reminders, not guaranteed notices, and do not replace billing notices provided by Apple or Google.
• A one-time “lifetime” Ad-Free purchase applies for the supported lifetime of the relevant Thrive service or product, subject to mandatory consumer law.
• Available products may differ by platform and region.

Eligible free users may see advertising on eligible social/feed surfaces, including Fit Reels and All Posts. Thrive Pro removes ads while the subscription is active. Active Ad-Free removes eligible advertising only and does not unlock Thrive Pro features.

You retain ownership of the content you create and upload. You grant Thrive a non-exclusive, worldwide, royalty-free licence only to host, store, reproduce, process, adapt for technical formatting, display, distribute within Thrive, moderate and otherwise operate the service.

• This licence ends when your content is deleted, except for temporary backups, prior authorised use and legally retained moderation records.
• You confirm you have all necessary rights and permissions for the content you upload.
• You must have consent before uploading content that features another person.
• Thrive does not gain ownership of your content.

You must not use Thrive to engage in or promote:

• Harassment, threats, hate or targeted abuse
• Sexual exploitation or any content involving minors
• Nudity or sexually explicit content
• Self-harm encouragement or eating-disorder promotion
• Dangerous challenges or knowingly unsafe health claims
• Illegal drugs, illegal steroid sales, weapons trafficking or other criminal activity
• Fraud, scams, spam or malicious promotions
• Doxxing or privacy violations
• Impersonation
• Copyright infringement
• Malware or malicious links
• Scraping, bots or unauthorised automation
• Reverse engineering, where it is legally permitted to prohibit it
• Circumventing security, rate limits, age gates, ads, subscription gates or entitlements
• Manipulating likes, follows, views, quests, XP, purchases or advertising
• Overloading or interfering with our servers
• Misusing AI tools to generate harmful or unlawful material

• Content may be reviewed manually or through technical systems.
• We may remove content or restrict features.
• Reporting and blocking are safety features available to you.
• Enforcement depends on severity, context and history.
• Serious threats or illegal content may be referred to relevant authorities where appropriate.
• You may contact support to appeal a moderation decision.

See our Community Guidelines for full details.

Thrive and its content (excluding user content) are protected by intellectual-property rights. If you believe content on Thrive infringes your copyright, send a notice to customersupport.thrive@gmail.com including:

• Identification of the copyrighted work
• The location of the allegedly infringing content
• Your contact details
• A good-faith statement that the use is not authorised
• Confirmation that your notice is accurate and that you are authorised to act

Thrive relies on third-party services, including Supabase, RevenueCat, the Apple App Store, Google Play, Google AdMob, OpenAI, PostHog, Sentry, Resend, Expo push infrastructure and Vercel. Your use of those services may be subject to their own terms. See our Privacy Policy for more information.

We aim to keep Thrive available and working well, but we do not guarantee uninterrupted or error-free service. We may add, change, suspend or remove features at any time.

We may suspend or terminate access if you breach these Terms, create risk or legal exposure, or where reasonably necessary to protect Thrive or its users. You may stop using Thrive at any time.

You can delete your account from Settings → Delete Account, or request deletion by email. See our Delete Account page for details. Deleting your account does not cancel an active Apple App Store or Google Play subscription.

• Thrive is provided on an “as is” and “as available” basis.
• To the maximum extent permitted by law, we do not guarantee continuous availability, data accuracy, AI accuracy, fitness outcomes or compatibility with every device.
• Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

To the maximum extent permitted by law, Thrive is not liable for indirect, incidental, special, or consequential losses arising from use of the service. This limitation is subject to the Australian Consumer Law and other mandatory laws, and nothing in these Terms limits liability or consumer rights that cannot lawfully be limited.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

These Terms are governed by the laws of Victoria, Australia, subject to any mandatory consumer rights that apply in your country or region.

If any provision of these Terms is found unenforceable, the remaining provisions continue in effect. Our failure to enforce any provision is not a waiver of that provision.

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Continued use after changes take effect means you accept the updated Terms.

For questions about these Terms, contact us at customersupport.thrive@gmail.com. Thrive is operated by Jamie Liddicoat from Victoria, Australia.